IVR menus, call recording, ring groups and AI call insights, all managed from one simple dashboard. Set up in minutes and take calls anywhere with the Voice Link App.
Running on a modern carrier-grade network, Voice Link gives you dependable call quality, a deep feature set, and the room to grow whenever you are ready.
From the first ring to the follow-up, Voice Link handles the calls so your people can focus on the conversation.
Guide callers, ring the right people, and never let an enquiry slip through with intelligent routing you control from the dashboard.
Point callers to the right person with guided menus.
Ring several team members so no enquiry sits unanswered.
Send calls based on the hour or who is calling.
Hold callers in a queue or pass calls to any device.
Conference, record, transcribe and follow up. The professional touches your callers notice, built in and ready to use.
Bring several people onto the one call without fuss.
Voicemails land in your inbox or cloud storage.
Keep recordings for training, quality or compliance.
Faxes arrive as PDFs; play greetings to callers.
Extensions, shortcodes and contact rules that bend the system around your business, not the other way around.
Short extension numbers that are easy to remember.
Trigger transfer or pickup with a shortcode.
Decide how and where calls reach you.
See calls that did not connect and follow up.
Build call flows by dragging blocks, watch the numbers, and push changes live the instant you save them.
Lay out call flows visually, no tech skills needed.
Changes go live the moment you save them.
Review history and performance at a glance.
Run your system from any device, anywhere.
Bring your own carrier, connect your handsets and CRM, and tie multiple offices together on one network.
Set up inbound and outbound trunks with ease.
Take calls on iOS, Android, Windows or Mac.
Connect the CRMs your team already uses.
Keep the voice carrier you already prefer.
The Voice Link App puts your whole phone system in your pocket, on the desktop, and everywhere in between.
Voice Link listens so your team does not have to take notes, surfacing the insight that helps you close, coach and improve.
A short recap of the key points and next steps from each call.
See the emotional tone of a conversation at a glance.
Understand the balance between talking and listening.
Surface the main subjects raised during a conversation.
An accurate written record of the whole call, easy to search.
Voice Link starts from $49 per month. You get the full feature set from day one, with no lock-in contracts and no surprise add-ons.
Full cloud phone system with the Voice Link App included.
A phone platform built for quality and performance, with the flexibility Australian businesses actually need.
Voice Link runs on a network built for quality, security and uptime, so your calls connect cleanly every time.
Numbers, call flows, recordings and reports all live in a single, simple-to-use portal you control.
The Voice Link App turns any phone or laptop into your business line, ideal for hybrid and remote teams.
Yes. The system is fully cloud-based and works from anywhere, with a native softphone for iOS, Android, Windows and macOS. That makes it a natural fit for hybrid and remote work.
You can. Voice Link is flexible, so bring your own carrier and existing numbers, or let us handle numbers and connectivity for you. Either way works.
No. Voice Link works with any SIP-enabled IP phone, so your current handsets are fine. You can also skip desk phones entirely and use the Voice Link App on your existing devices.
Yes. Voice Link integrates with popular CRM platforms including Salesforce, HubSpot, Zendesk, Pipedrive, Zoho and Monday, for smoother workflows and automatic call logging.
Immediately. Every voice feature is managed through the dashboard, and the moment you design or edit a call flow it goes live. There is no manual provisioning to wait on.
No hard limit. Voice Link is built to scale with you, so add as many users, internal numbers and call flow steps as your business needs.
Live support is available around the clock by chat, email or phone. Talk To An Expert and we will point you to the fastest way to reach us.
Leave your details and a Voice Link specialist will call you back, walk you through the platform, and size the right plan for your business.
We will get back to you within one business day.
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